天天天蓝

“I do regret that you were unable to complete the Fundamentals of Engineering (FE) exam on October 27^th at Timonium Fairgrounds.  I have spoken with those involved and am certain that our procedures were not followed as well they should have been and the physical layout of the building was also a factor.  There should be no problem with you taking the exam in April with no additional fee.”

附上complaint letter一封 也给以后遇上此类不幸事件的兄弟姐妹以参照

Dear Madam 叉叉,

Much to my regret, I write this letter to place a complaint against the unfair treatment I endured during the Fundamentals of  Engineering exam on last Saturday, Oct. 27th.

Here is the statement showing how my case happened. I am working professionally as an environmental engineer at Johnson, Mirmiran & Thompson, after graduating from Johns Hopkins University on May 18th, 2007. Last Saturday, I was at the Maryland State Fairgrounds for the Fundamentals of Engineering exam. I successfully completed the morning section, but in the afternoon, I was expelled from the test center, due to no fault of my own, which has imparted significant mental strain and grief and I insist there is some unfairness in my case.

In the afternoon, I was checked in and allowed into the test center first, but afterwards, there was a need for me to the bathroom, so I checked with the attendant who managed the section where I was seated (my seating number was 47) as to when the afternoon section was going to start. He replied, “Don’t know, but shortly”, no warning or recommendation, and thus, I went back to the front gate. There, I consulted with another officer of your organization, Mr. John Smith, whether I could go out to the bathroom. He said, “Yes, just with your ID and admission letter, so that you can be allowed in again.” And he did make sure I had both of them in hand. Therefore, I went out to the bathroom as soon as possible, for I do understand the test would start soon, without being clarified when the exact time and when you would close the door anyway. Meantime, there were 3-4 other officers still checking in people, and I believe, they all witnessed the conversation between us.

Everything was on the right track at first. However, after I went back to the test center, the door had closed and was locked. I knocked the door, someone opened, because the officer who opened the door also witnessed that it was your colleague who allowed me out to use the bathroom. I was trying to go back to my seat as soon as possible, trying to avoid disturbing the other examinees, because the broadcasting began. However, Ms. Karen Wright, the lady who stated her position as the director, stopped me on my way back and removed me from the test center. I explained there was the officer of your organization, her colleague, who allowed me into the test center, and I was back from the bathroom as soon as possible, but she didn’t listen to any explanation I had. Although I had a witness who spoke for me, (there was a gentleman, who was in charge of the part in the middle, back of the test room) stood out and claimed he witness the circumstance and agreed to let me in. Mr. Smith was also there, and I asked him to prove what happened to Ms. Wright, but Ms. Wright greatly persevered her highest authority, and intimidated, “go back to your section”, to the gentleman who claimed to witness the conversation between Mr. Smith and me, which made all your other colleagues quite and the only words they could speak is “Sorry, but she is the director”. As a result, I was expelled by escort. 

To confirm my statements, please do find those officers standing at the font gate, checking in examinees, and the other names I have mentioned above who were involved in my case. I believe if they are not under the suppression of Ms. Wright, being faithful and trustworthy people, you will have much better an idea what happened to me in that case.

I don’t want to complain about the waste of time and efforts during the previous three months, studying all the materials and finishing thousands of sample problems, which become a waste of time within one minute. Nevertheless, I do need to claim this is also unfair for my company, Johnson, Mirmiran & Thompson, who reimbursed me for the application fees and bought all the test materials for me. Therefore, I wish to claim a free test again without prejudice, or having my test fee returned.

Furthermore, I do understand that the baseline of any licensure exam, especially for the Fundamentals of Engineer, is fairness. And I do understand there was nothing personal. However, you should give a reasonable, acceptable explanation to my case. As a working professional, I respect your esteemed organization as a professional one, which award the license to the qualified person, who has enough intelligence and ability to prove their skills by taking the test. However, based on my situation, the basic right was revoke, and I was being misdirected and escorted due to the conflict and the internal inconsistency within your organization, therefore results in great pain and lost to both my company and me in particular physically and mentally.

I would never expect two officers to give totally different advice and interpretation of your test rules and I strongly believe I shall not be responsible for being misdirected by two different voices. What’s more, I assume as a most professional, experienced and authoritative organization, performing consistently is the least to be expected from your entire staff. Plus, as an examinee, I was not supposed to be examined by the ability to figure out who is the director, who stands for the highest authority. Rather, it’s the director’s responsibility to ensure her colleague have the same timing.

Besides, I have some suggestions to avoid my tragedy happening again to other examinees. First, state the fixed time to start your test and close your door as clear as possible. Second, only 2 openings in the test center are not enough for about 400 people to get in within very short time. If the checking process makes a long queue outside, there’s no way to assure all the examinees won’t be delayed. More important, have all your officers keep a consistent interpretation of your test rules. Never promise an examinee they can come back when they will not be permitted to reenter. To be honest, I feel I was cheated in a scam.

Last but not least, I will reserve all my legal rights of lawsuits of discrimination to request justice with all necessary channels. Ms. Wright accused me being in the bathroom to take my own rest, which is baseless. Till I was back from the bathroom, the exam booklet hadn’t been assigned yet.  She used it as an excuse to drive me out of the test center, regardless her employee’s explanation and all witness I had, hereby, I suspect there is a prejudice underneath and thus, I was judged with bias.

I look forward to hearing from you soon and that I appreciate your help if you can respond within 10 working days. I sincerely hope further action is not required, and I will gladly take the exam again to proudly prove I deserve the license.

最后祝大家都能好运，引以为鉴：）